Undergraduate Student Success Initiatives

Undergraduate student success initiatives from all academic departments, various programs and Provost’s Office supporting units span the student lifecycle. We have developed innovative new support programs and added capacity to successful existing efforts.

Undergraduate Recruitment

NC State’s College Advising Corps serves 14,000-plus high school students in counties designated as low income. The high schools served by the program saw an average 5 percent increase in college enrollment from 2015 to 2016.

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Story: Corps Function

In 2015, NC State joined the Coalition for Access, Affordability and Success, a free platform of online tools to streamline the experience of planning for and applying to college.

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Story: NC State Joins Coalition to Improve College Application Process

Experience NC State is an optional visitation day designed exclusively for admitted students to encourage them to enroll. Admitted students learn about student life, interact with faculty and staff, and tour campus facilities. 2016 survey results suggest that 80 percent of students who attended the event were more likely to attend NC State afterward.

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NC State offers pre-college programs in a variety of academic disciplines to help students prepare for college while experiencing life at NC State. Pre-college programs give students the opportunity to develop academic skills, conduct research, investigate careers and more. Disciplines include cultural education, design, engineering, leadership, math, science, technology and writing. Programs are available both during the summer and throughout the school year.

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The TRIO Programs provide equal access to high-quality education by facilitating retention and promotion from middle schools through post-baccalaureate completion. In addition to helping NC State students, TRIO serves students in 10 middle and high schools in Franklin, Johnston, Vance and Wake counties. Talent Search serves 800-plus middle and high school students identified as low income, first generation and/or or demonstrating a need in rural communities. Upward Bound serves 180-plus high school students identified as low income and/or first generation in rural communities. On average, 65 percent of Upward Bound graduates complete a bachelor’s degree within six years, which rivals most universities’ retention and graduation rates.

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The Native Education Forum is a six-day residential summer program where American Indian students live on campus so they can experience campus life, gain exposure to a college classroom, interact with American Indian members of the campus community and obtain assistance with the college application process, all while earning one university-level credit hour.

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Story: First Native Education Forum tackles Native American higher education

The Emerging Scholars Academy is a six-day academic enrichment program for underrepresented high school students. The program allows students to attend university classes, participate in college test prep courses, learn about the college application process and experience university life.

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NC State offers programs for students to transfer to the university from North Carolina community colleges and from other universities. The university offers drop-in advising for prospective transfers and sends counselors out to local community colleges to provide transfer advising. NC State has also modified its transfer admission practices and course articulation processes to better serve transfer populations. Academic Advising Services hired a new Transfer Advising Coordinator in December 2016 to assist internal and external transfer students with their transitions to and within NC State.
STEAM
The Student Transfer Enrollment Advising and Mentoring (STEAM) program in the College of Agriculture and Life Sciences helps make higher education more accessible to rural students interested in pursuing an agriculturally related major. STEAM students complete their first year at a community college and then transfer into NC State.

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Student Spotlight: Student Spotlight: Entrepreneur Builds Steam at NC State

CONNECT
The CONNECT program in the College of Natural Resources gives transfer students the opportunity to enroll at NC State during summer school in preparation for an undergraduate degree in a natural resources field. CONNECT students may transfer from any regionally accredited college or university.

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Story: First CONNECT Scholarship Awarded this Summer

Undergraduate Recruitment

Picture of Ben Alig in front of a chicken coup

Transfer Students

"At first, the university denied me admission, but they offered for me to join the STEAM program, which meant I could do Summer Session II courses and then I had to go somewhere else for a year and get a 3.0 GPA to transfer into State. The STEAM program also allows us scholarship opportunities that other sophomore students wouldn’t get, and … we had a faculty adviser telling us which community college classes we could take, and that was helpful."

– Ben Alig, junior, poultry science and agribusiness management

Student Transition/First-Year Students

Orientation
New Student Orientation, a program required for all first-year and transfer students, helps students prepare for transition into college life and the challenges and opportunities that lie ahead—intellectually, emotionally, academically and socially. In post-orientation assessments asking new first-year and transfer students whether they felt better prepared to start their first semester at NC State, affirmative responses increased by nearly 10 percent between 2012 and 2016. Participation in Parents’ Orientation has increased by 34 percent in the past four years.

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Summer START
Summer Start is a unique opportunity for first-year and transfer students (including international students) to get a head start on the NC State undergraduate experience. Through this residential summer program, students enroll in classes toward a degree, get to know the campus and faculty members, and meet other incoming and upper-level students, all before the first fall semester. More than 1,100 students have participated in the Summer Start program in the past five years, with a 98 percent increase in participants from 2012 to 2016.

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Wolfpack Welcome Week
Wolfpack Welcome Week, held during the first week of the fall and spring semesters, creates a foundation for a successful semester by helping students learn about their new home, make new friends, build their own community at NC State, and explore all the exciting ways to get engaged in and outside of class. The number of programs offered during Wolfpack Welcome Week has doubled since 2012.

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Common Reading Program
The Common Reading Program creates a common educational and interactive experience for incoming undergraduates, introducing them to NC State institutional and academic values and expectations by selecting a book that all incoming students are either required or encouraged to read, depending on their college. The program inspires students to use what they’ve learned from the reading and accompanying experiences to make the world better in some way.

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First-Year Students Required to Live on Campus
Beginning in fall 2017, NC State will require all first-year students to live on campus. Research shows that living on campus leads to higher levels of engagement in activities and a higher GPA.

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Living and Learning Villages
Living and Learning Villages are interest-based residential communities that engage students both in and out of the classroom. In the past five years, University Housing has added five new villages and two interest living groups: Second Year Transitions and Transfer Experience (STATE) Village, EcoVillage, Engineering Village, Wellness Village, Andy and Jane Albright Entrepreneurs Village, Black Male Initiative and Native Space. Students who live in these villages have higher GPAs and are more involved on campus than the overall student body. In 2012, 25.25 percent of campus residents lived in a village; by fall 2016, that proportion had increased to 28.25 percent.

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Article: Exploring, Living, and Learning

TH!NK Quality Enhancement Plan
This program is designed to cultivate students’ higher-order skills in critical and creative thinking. TH!NK improves the job prospects of graduates by addressing the top 10 attributes that employers look for in new hires, based on a recent survey by the Association of American Colleges and Universities. Faculty involved with the TH!NK initiative receive extensive training in pedagogies and best practices for developing these higher-order thinking skills in students. To date, nearly 6,000 students have been directly affected by TH!NK.

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Article: Improving How Students TH!NK

First-Year Inquiry
The First-Year Inquiry (FYI) program employs “inquiry-guided” teaching methods in general education courses for first-year students. In this methodology, students start with a question or problem to investigate, rather than being presented with established facts or solutions to the problem. FYI students show measurable academic improvement after taking a single FYI course. Each semester FYI is able to offer classes in 11 to 15 disciplines, serve 425 to 500 students and offer innovative classes that help fulfill General Education Program credits while training new faculty in inquiry-guided learning.

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Life Sciences First Year Program
The Life Sciences First Year (LSFY) program, which launched in fall 2014, is open to all incoming first-year students who express interest in earning a degree in select areas of the life sciences. LSFY gives students the opportunity to explore degree options in the life sciences and related fields while receiving additional support designed to facilitate a successful first year in college, including first-year courses, academic advising and peer support. There were 357 students enrolled in LSFY in 2014, and the program grew to 459 students by fall 2016. Students in LSFY take a common set of courses that prepare them for any of the life sciences degree programs at NC State. A similar first-year program for environmental sciences students is in development.

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Exploratory Studies
Exploratory Studies, formerly the First Year College Program, provides a comprehensive experience for first-year students who want to learn about NC State’s many academic programs, choose the right major and graduate on time.

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The Office of Parents and Families Services recognizes parents as natural allies with the university in our efforts to help students succeed. The office nurtures relationships with the parents and families of students to support students’ achievements and help the university carry out its mission. The office also establishes cooperative relationships with academic departments and student services to support parents as a vital constituent of the university.

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Article: The Importance of Self Care as a Student

The Intensive English Program (IEP), in the Office of International Affairs, is a full-time, non-credit academic program for international students offered in fall, spring and summer. By offering intermediate, high-intermediate and advanced levels of instruction, IEP equips students with the cultural and academic skills essential for university success. Students who complete IEP have a 6 percent higher first-semester GPA than the general student population. Based in part on the success of this program, undergraduate and graduate international enrollment has increased 270 percent over the past seven years.

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Student Transition/First-Year Students

Picture of sophomore Will Duke

Living and Learning Villages

"My entire college experience has been changed by the Albright Entrepreneurs Village. The resources offered by the village are the best on campus, and I would recommend everyone to join. I am extremely thankful for all the people who have helped make the experience so great."

– Will Duke, sophomore, computer science

Undergraduate Experience

At Home in the World
NC State is one of eight universities selected by the American Council on Education to participate in the At Home in the World initiative, a two-year demonstration project that seeks to unite diversity and multicultural education with a school’s international and globalization efforts. The initiative aims to increase the number of underrepresented minority students studying abroad by 25 percent.

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Generation Study Abroad
NC State has joined Generation Study Abroad, the Institute of International Education’s national initiative to double the number of American students who study abroad by the end of the decade. NC State has committed to increasing the number of students studying abroad by 50 percent by 2019. More than 1,250 NC State students studied abroad in the 2015-2016 academic year, a 24 percent increase since 2011-2012. The initiative is also focusing on increasing the diversity of the students who study abroad, ensuring program quality and removing barriers to participation. Participation in NC State study-abroad programs by underrepresented minority students has grown by 62 percent over the last five years.

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Prague Institute
The NC State Prague Institute is a year-round facility that advances the educational and outreach missions of NC State University. The Prague Institute is NC State’s only permanent international facility that welcomes both students and faculty. The Prague Institute will soon begin an expansion to serve even more students from NC State and other institutions.

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Increased Funding for Study-Abroad Scholarships
To encourage more students to study abroad, NC State will seek $1 million in new endowment funds for study-abroad scholarships. Funding for study-abroad scholarships has increased 72 percent over the past five years.

Article: Grant Enhances Study Abroad

PackAbroad Ambassadors Program
The PackAbroad Ambassadors program is open to any NC State student who has studied abroad. The program was created to give students a way to share their study-abroad experiences with each other and with incoming exchange students. The program also hosts events, gives presentations and does other forms of marketing to spread the word to NC State students about study abroad opportunities.

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Cultural Exchange Network
The Cultural Exchange Network fosters global learning and international friendships through social, academic and service activities on campus and throughout the local community. Since its inception, more than 3,000 students, including 1,500 domestic students, have participated in this program led by NC State’s Global Training Initiative.

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Global Perspective Certificate
This certificate allows students to document their academic, professional and extracurricular involvement in international activities, for use in applying for scholarships, graduate school and employment. Over the past five years, the number of students completing the Global Perspectives Certificate each year has increased from an average of 20 to nearly 30.

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NC State’s Multicultural Student Affairs program researches, designs and implements unique programs that promote academic success, retention and graduation, with an emphasis on African-American, Native American and Hispanic/ Latinx students. Programs and services expand students’ cultural horizons while honoring their respective cultural experiences. Multicultural Student Affairs works to bring academic enhancement opportunities, cultural awareness activities and student leadership development to all students on campus.

The Multicultural Symposium, held each year since 1983, aims to help foster a sense of community for incoming NC State students (and their parents) by providing them with information about campus resources, a support network, and cultural information on African-American, Native American and Latino heritage. This innovative program continues to help multicultural students better prepare for the start of their collegiate careers and contributes to increases in student retention and graduation rates.

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Over the past five years, NC State’s Gay, Lesbian, Bisexual and Transgender Center has expanded programming and services to better serve students of all sexual orientations, gender identities and gender expressions. The center strives to increase the NC State campus community’s understanding of diversity by working collaboratively to raise awareness, promote respect and create a culture of equity, inclusion and social justice.

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NC State has a Title IX coordinator in the Office for Institutional Equity and Diversity, who works in partnership with three deputy Title IX coordinators to help develop, implement and monitor meaningful efforts to comply with Title IX. Many Title IX-related efforts are housed in the Women’s Center, which has expanded staff and developed a Virtual Social Science Library to create greater cross-cultural understanding around gender issues and to increase opportunities for international engagement and research for students, faculty and staff.

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In 2012, NC State combined the divisions of Undergraduate Academic Programs and Student Affairs into a single unit — the Division of Academic and Student Affairs (DASA). DASA is home to the majority of student and academic support programming on campus. Through its departments, programs, initiatives and student groups, DASA touches every student at NC State. It is the center of high-impact, innovative, inclusive, out-of-classroom opportunities that enrich the student experience.

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Story: Get to Know: Academic and Student Affairs

University College was created in July 2015 to provide an umbrella for all curricular and co-curricular academic programs in the Division of Academic and Student Affairs, providing increased visibility and improved student access to specialized services, minor programs and interdisciplinary degrees.

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NC State has increased its commitment to supporting undergraduate research as a high-impact educational experience. More staff have been added, and efforts have concentrated on students with limited financial means. Over the past five years, we have increased funding by $100,000 for more than 1,100 students conducting research and/or attending conferences, allowing more students to participate in undergraduate research. In addition, in the past five years, almost 4,000 students have presented their research at the Undergraduate Research Symposium.

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Story: Forensic Research Finds Bone Density Affects Size of Bullet Holes

The Center for Student Leadership, Ethics and Public Service (CSLEPS) provides unique learning opportunities that embody the value of leadership, service, responsible citizenship and ethics. CSLEPS has expanded to offer opportunities such as Alternative Service Break (ASB), leadership development workshops and programs, and service initiatives focusing on local, national and global social-justice issues. During the past five years, CSLEPS has administered 104 ASB experiences with 1,465 participants contributing 42,595 service hours. CSLEPS strives to help students become ethical and effective leaders, activists, volunteers, philanthropists, engaged citizens, researchers and social innovators.

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Story: Lyles Explores Passion and Leadership

University Recreation at NC State is the largest employer of students on campus. To better serve students and increase student participation, many campus recreation facilities have been renovated over the past five years. Undergraduate participation in University Recreation programs, services and facilities has increased by 9 percent over the past five years.

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Story: NC State named one of country’s healthiest universities

Formed in fall 2016, this task force will provide guidance and recommendations to the university for ways to increase the number of underrepresented minority students who attend and graduate from NC State.

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A group of faculty and students representing all NC State colleges was assembled in fall 2016 to assess the diversity requirement in the General Education Program. The task force’s goal is to develop more comprehensive and deliberate educational programming in the areas of diversity and inclusivity, from orientation through graduation.

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NC State created a website to centralize student engagement information and promote student involvement in high-impact educational opportunities. These include first-year seminars, common intellectual experiences, learning communities, writing-intensive courses, collaborative assignments and projects, undergraduate research, diversity/global learning, service and community-based learning, internships, and capstone courses and projects. In particular, we have sought increased participation in immersive, high-impact experiences such as study abroad, service learning, global internships and other global learning activities by all students, especially those with limited financial means. Participation in NC State student organizations has doubled in the last four years.

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Story: #NCSUoverdrive – Student Engagement

Fraternity and Sorority Life (FSL) has experienced an 18 percent growth in student participation over the last four years. The addition of staff members, including new associate directors, will serve to better advise fraternity and sorority organizations and manage the Greek Court and Greek Village projects on campus. FSL has also expanded several programs to enhance leadership development. FSL members are highly involved in other campus activities; in spring 2016, a record-high 88 percent of FSL members reported involvement in activities outside of FSL.

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The Provost’s Professional Experience Program (PEP) gives students the chance to work with units of NC State to participate in research and expand their professional development. PEP aligns with NC State’s strategic plan, which emphasizes student success, including making timely progress toward a degree. The program debuted in the 2015-2016 academic year in response to faculty advocating for more opportunities for students to work on campus, as off-campus jobs are not an option for many students. Approximately 500 undergraduates are participating in PEP this academic year.

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Article: Experiential Education Works

Large Course Redesign (LCR)
LCR projects combine learning technologies with face-to-face instruction to improve student learning outcomes in large-enrollment gateway courses for which a passing grade is required to advance within the course of study. Our assessment results show statistically significant improvement in passing rates for LCR courses, and consequently fewer course repeats. Students in LCR courses also do better in subsequent courses within the discipline. Since fall 2011, we have worked with faculty on 25 LCRs.

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SCALE-UP
SCALE-UP classrooms, a classroom design and pedagogical innovation developed in the physics department at NC State, have become a national model for improving student learning outcomes, particularly in the STEM disciplines. Similar to LCR, SCALE-UP significantly increases passing rates, decreases course repeats and improves subsequent performance in the discipline. Since fall 2011, NC State has created two new SCALE-UP classrooms and has redesigned an existing classroom for SCALE-UP. At least eight instructors have used elements of the SCALE-UP methodology across 20 different STEM courses.

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Additional Content: Scaling Up to Interactive Learning

Flexible Access
The Flexible Access program makes a large number of general education courses available to students online, providing flexible scheduling options for those who need these courses to graduate. Respondents to student surveys report “progress toward degree” as the No. 1 reason why they take these courses online. Since fall 2011, we have offered 3,829 course sections through the Flexible Access program, and the number of degree-seeking students taking these courses during the academic year has increased by 43 percent since the program’s inception. For the current academic year, there have been 206 Flexible Access course cap overrides to accommodate graduating seniors.

Offered with help from the Office of Scholarships and Financial Aid (OSFA), Dollars and Sense is a financial literacy program that helps students make better financial decisions while in school and after graduation. Students can engage with the program to ask financial questions via various social media outlets. OSFA collaborated with university partners to offer NC State’s first Financial Literacy Month in April 2016. More than 20 programs were made available to NC State students, faculty and staff as part of the month-long event.

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Article: Get well financially with Dollars and Sense

A years-long renovation and expansion of NC State’s student center culminated by uniting many student organizations in a beautiful space that encourages people to exchange ideas and create a unique campus culture. Available space increased from 97,000 square feet to 191,000 square feet, with an expanded bookstore, more food-service options, new lounge and recreational areas, and more space for student organizations.

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Article: A New Campus Hub: Talley Student Union

Undergraduate Experience

Jonique Lyles, Bachelor of Science in political science, College of Humanities and Social Sciences, 2016

Provost’s Professional Experience Program

"PEP helped me strengthen my leadership skills and gave me an opportunity to show others the importance of service in their lives. I want to be able to take what I have learned into my future career."

– Jonique Lyles, Bachelor of Science in political science, College of Humanities and Social Sciences, 2016

Honors, Scholars and Fellows Programs

NC State’s University Honors Program provides a transformative learning experience that empowers students to critically engage with meaningful problems in the world. More than 650 students participate in the program, which requires 12 credit hours of honors seminars that emphasize interdisciplinarity and the social, political, ethical and cultural implications of research, and a six- credit-hour self-designed research project under the mentorship of an NC State faculty member Students also participate in a wide array of extracurricular activities in the Honors Village that catalyze concepts, issues and ideas well beyond the limits of a traditional classroom. Any student who has been accepted to NC State and meets two of the following three academic criteria will automatically be sent an invitation to apply: a 1,350 SAT (Critical Reading and Math only) or 30 ACT Composite; a 4.75 weighted GPA or a 3.8 unweighted GPA; and/or a rank in the top 5 percent of their graduating high school class.

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The University Scholars Program introduces a community of high-achieving students to the visual and performing arts, encourages them to consider issues drawn from the sciences and politics, challenges them to excel academically and inspires them to explore and engage through international and outdoor education programs. Program participation provides students with: access to free cultural events through the Scholars Forum Series; registration privileges including early registration and Honors sections of select courses; travel opportunities through Outdoor Explorations and Cultural Explorations trips; priority access to study abroad programs in Oxford, England, and Florence, Italy; and engagement in the Scholars Village and Village in Action program. These opportunities help students connect to the world and become well- rounded, informed citizens. Each year, the program enrolls a class of approximately 400 students who meet two of the three following criteria: a 1,350 SAT (Critical Reading and Math only) or 30 on the ACT Composite; a 4.75 weighted GPA or a 3.8 unweighted GPA; and/or rank in the top 5 percent of their high school class.

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Building on the legacy of Chancellor John T. Caldwell, the Caldwell Fellows program invests in students who share evidence of high intellectual engagement and critical thinking from their rst- semester coursework at NC State, a spark of creativity, exceptional character and commitment to the common good, and the drive to develop their potential through the program’s rigorous, experiential curriculum in servant-leadership development. To maximize the optimal community learning experience, each new class of Fellows is capped at 25 students. Now in its 49th year, the true impact of the program lies within the lives of 1,200-plus alumni seeking to embody the program’s values of humility and service through their varied vocations and communities across the nation and the globe.

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The Goodnight Scholars Program has grown into a comprehensive student development program designed to develop scholars into leaders within the STEM and/or STEM education fields. The four-year scholarship is targeted at low- and middle-income families from North Carolina and is limited to high-achieving students studying in the STEM disciplines or affiliated education majors. Expansion has been a major theme for the program in the last few years, highlighted by a significant increase in scholarship funding, number of scholars selected for the program
and types of developmental programming, including international and domestic service trips, industry and alumni networking, and leadership opportunities. The program will celebrate its sixth graduating class in May 2017 and will add to its network of alumni stretching from coast to coast in the United States and throughout the world, all of whom are using their STEM talent to address critical societal, economic and educational issues. Currently, the program has 200 active students and will expand to include transfer students beginning in fall 2017.

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Story: Goodnight Scholars Program Now Extends to North Carolina Transfer Students

The Park Scholarship is a four-year scholarship awarded on the basis of outstanding accomplishments and potential in scholarship, leadership, service and character. The scholars develop their skills through four years of enrichment programming led by the Park Faculty Scholars, exceptional professors from across campus. As public servants, they engage in service activities each semester, whether by volunteering at a local agency or by identifying a societal need and planning an original project to address it. Scholars are given key resources for success, including access to an online community and a vast network of alumni who can connect them with summer and postgraduate opportunities. Prestigious speakers from corporate, government and academic spheres meet with students as a regular feature of the program. To date, 17 classes of Park Scholars have graduated and have built a vibrant alumni network. Approximately 35 scholarships will be awarded this year to outstanding incoming freshmen for undergraduate study in any discipline at NC State.

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Honors, Scholars and Fellows Programs

Head shot of Peyton Youmans

Goodnight Scholars

“The Goodnight Scholars Program inspired me to lead and serve as I learned. With the program, there are so many people watching what you’re doing, and if you work hard at what’s in front of you, the opportunities will present themselves.”

– Peyton Youmans, Bachelor of Science in mechanical engineering, College of Engineering, December 2016

Student Support

In partnership with student government, we have enhanced our staffing and service in each of the past five years through strategic student fee increases. Counseling appointments have increased 73 percent since 2012, and we increased our professional counseling staff from 18 to 30 during that period, including embedded counselors at the College of Veterinary Medicine, Athletics and Student Health Services. We have developed an accredited doctoral intern program that has added capacity, and we have increased the availability of group counseling. These enhancements have given us the ability to respond to crises rapidly, resulting in our routine wait times decreasing to less than 10 days during non-peak periods.

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Additional Content: #StopTheStigma – Full Version

The Bias Incident Response Team (BIRT) at NC State supports the campus community by providing a system through which a person can report incidents of bias on and around campus. BIRT responds to bias incidents and engages with affected individuals and groups in an effort to achieve greater overall awareness, support, education and restoration around bias-related issues.

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Story: NC State Launches Bias Incident Response Team

The Disability Services Office (DSO) determines eligibility for accommodations for students with disabilities and serves as a resource to help faculty understand their obligations in providing equal access. DSO works with the campus community on the disability eligibility process, accommodation process, testing accommodations and assistive technology. Over the last five years, the number of students registered with the DSO has risen from 1,058 to 1,676.

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The expansion in services offered by Student Health Services (SHS), coupled with short wait times and diverse options for counseling, resulted in NC State being named “One of the 26 Healthiest Colleges” in the United States by greatist.com. SHS has seen steady growth in patient appointments, with an increase of 16 percent over the past five years. In the past five years, SHS added orthopedic, gastroenterology, dermatology and dental services. SHS had more than 45,000 patient visits to see providers in fiscal year 2016.

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NC State’s new Military and Veteran Resource Center aims to serve the needs of the nearly 700 veterans and more than 1,400 military dependents on campus. The center will provide a one-stop shop where students who are connected to the military can obtain information about campus resources such as academic support, housing, health care or to simply to make connections with others from similar backgrounds.

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Story: Military and Veteran Resource Center Opens

Student Support Services/STEM serves 260- plus first-generation, low-income and/or disabled NC State students. These SSS and SSS-STEM students are introduced to university resources, faculty and administrators, dedicated peer tutors and committed program professionals. TRIO SSS programs provide supplemental tutoring, academic skills development and specialized services to assist students in developing necessary skills and strategies to succeed in college. The latest six-year graduation rate for SSS and SSS-STEM students is 92 percent. Over the last five years, 96 percent of participants have remained in good academic standing and 98 percent were retained from one academic year to the next.

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Story: TRIO SSS Students Participate in Alternative Service Break

Beginning in fall 2015, NC State implemented a new advising platform — Student Success GPS (Go, Plan, Succeed) — to help monitor and improve student success. This platform incorporates advising, scheduling, calendaring, student communication tools, student data and predictive analytics with NC State’s existing student information system. This platform has reduced the number of no-show appointments and has boosted efficiency in the advising check-in process, while giving users immediate access to advising reports and information. This improved information flow has been instrumental in increasing the graduation and retention rates of redeciding students, in particular.
Introduced in 2015, the Change of Degree Application (CODA) process was designed to help students change degree programs more efficiently and to push more students toward a timely graduation. Since its inception, the CODA process has allowed more than 3,900 students to successfully change majors. The central coordination of this process has spurred a redefinition of transfer requirements to ensure that they are consistent with success in the student’s intended major.

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Student Behavioral Case Management, also known as Students of Concern, collaborates with campus partners to provide support for students who are in crisis or who are identified as exhibiting concerning or worrisome behaviors. Effective case management ensures that the community at large remains safe while the student involved gains the necessary resources to remain successful academically and personally at NC State.

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Walk-in, call-in and virtual advising services provide easy access to academic advising and support in a variety of locations across campus, including Talley Student Union, libraries and college-specific advising centers. After a comprehensive review of advising practices, NC State increased the number of professional advisors to better serve students and ensure timely progress toward a degree. The university is providing continual professional development and training for advisors to better serve students.

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Story: 2017 Undergraduate Academic Advising Awards

NC State implemented a new tuition and fee model based on student classification rather than course classification, effective with the fall 2012 semester. Given that 20 percent of undergraduate students take at least one distance education course, the new model no longer requires full-time degree-seeking students on campus to pay extra tuition and fees to take an online course. Since implementation of the new model, there has been a 47 percent growth in the number of campus degree-seeking students taking one or more online courses during the regular term. This semester, NC State opened up more than 100 additional seats in online course sections to accommodate graduating seniors.
The University Tutorial Center provides academic assistance for many 100- and 200-level math, chemistry and physics courses, as well as writing and speaking support for undergraduate and graduate students. In the past five years, the University Tutorial Center has diversified tutoring services by adding the Graduate Writing Center, math and chemistry drop-in tutoring, and academic support for the START program, which has resulted in a 20 percent increase in the number of students served.

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The Career Development Center provides resources, programs and services that facilitate career identity development, career planning and job placement for students. The center provides a more streamlined experience for students and connects co-op and internship experiences more closely to students’ career goals, leading to a greater impact on post-graduation success. The Career Development Center has increased on-campus job interviews by 10 percent and employers recruiting on campus by 37 percent over the last five academic years. During the same period, the co-op program has grown nearly 30 percent, generating student income in excess of $16,300,000.

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To give students a greater voice in campus life and to help us better integrate them into the university, NC State has implemented several organizational improvement surveys that solicit student feedback. These include a student well-being survey; a Campus Climate Survey, which asks undergraduate and graduate students to reflect on their experiences at NC State, both overall and as related to diversity and inclusion; and a sexual violence survey, which will launch in spring 2017.

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The Fellowship Advising Office helps NC State’s undergraduates, graduates and alumni learn about and apply for prestigious, nationally competitive awards. These awards fund a wide range of opportunities, and many are connected to undergraduate and graduate degree programs or internships, overseas opportunities and independent projects. In the past five years, 14 NC State students have been awarded a Goldwater Scholarship, and 21 students have been awarded a Fulbright Grant. In each of the past two years, two students have received the prestigious Churchill Scholarship.

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Story: Cooper Wins Churchill Scholarship

Student Ombuds Services is an independent, neutral, confidential and informal office at NC State that assists students and serves as a personal guide for conflict management, prevention and resolution. The program advocates for fair processes, working to empower the student to successfully navigate NC State to address challenges and identify resources. As students have become more aware of this program, we’ve seen a 46 percent increase in the number of cases from fall 2015 to fall 2016.

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Staff Chat: Roy Baroff and Mike Giancola

University Student Legal Services focuses on helping students resolve their legal problems with as little disruption as possible to their educational endeavors. The office promotes preventive law, equipping students to make informed choices. The office has recently hired an immigration attorney to better serve international students. When we had three attorneys, we handled an average of 1,850 cases per year; now that we have added a fourth attorney, we can handle more than 3,000 cases per year.

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In support of timely progress to degree, we have changed policies regarding the continuation of undergraduate enrollment, satisfactory academic progress, undergraduate grade exclusion and withdrawals. These policy changes were supported by in-depth data analysis and were designed to promote student behaviors that are consistent with on-time graduation.
The NCSU Libraries, an international model for innovation and creativity among academic library systems, expanded its services to support the university’s world-renowned reputation for research and scholarship by opening the award-winning James B. Hunt Jr. Library and renovating D.H. Hill Library. Key additions include more than 100 new group study rooms and technology-equipped spaces, technology lending services that place emerging innovations into students’ hands for learning and experimentation, and makerspaces offering student access to digital fabrication resources and workshops.

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Story: Hunt Library wins “New Landmark Libraries” award

NC State enrolls more international students than any other institution in the state of North Carolina. In fall 2016, 3,893 international students were enrolled, a figure that has risen 28 percent since fall 2011. Facilitating the success of international students and researchers from more than 117 countries helps NC State’s academic and research programs become more global, diverse and relevant. Our international scholars — and the domestic students and faculty they interact with — are becoming the next generation of leaders of the state, nation and world. Academic Advising Services added an academic coordinator in December 2016 to monitor the success of our international students and to assist them in successfully graduating from NC State.

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Student Support

keith Pruitt

The NCSU Libraries

“Being an IT Student Expert with the NCSU Libraries, I have received countless hours of mentoring to hone and further improve my IT skill set and management experience. Through this mentoring, I have developed several personal and professional relationships that most IT students do not have. The experiences I have received have already begun to prove themselves outside the workplace before graduating.”

– Keith Pruitt, senior, engineering

Student Environment, Tools and Services

A campus space study was conducted, reviewing buildings on campus to determine the need for renovations and expansions and to explore how to make better use of existing space to support students, faculty and staff.
A new campus timetable for class meeting patterns consolidated Centennial and Main Campus class times, which makes scheduling easier for students, improves classroom utilization and facilitates innovation in pedagogy.
Student tools available through MyPack Portal, including Enrollment Wizard, online degree audits and the Pack Planner, allow students to easily find courses that fulfill degree requirements and meet their scheduling needs. The planner helps them monitor their academic progress and choose schedules that ensure timely graduation.
Students taking classes during the first and second summer sessions have the option of choosing from 10- or five-week courses. A new three-week session was created to provide additional flexibility in course scheduling. Many students use this option to complete courses before engaging in a study-abroad experience.

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NC State has planned a center to provide comprehensive academic support services to students — including tutoring, academic coaching, drop-in academic advising and career counseling — which will be located at D.H. Hill Library.

Undergraduate Experience

Senior of animal science, Sabriya Dobbins poses for picture

Study Abroad

“Thanks to organizations like the Caldwell Scholars, the Thomas Jefferson Scholars and the Black Alumni Association, I’ve been able to have educational experiences in India, Austria and the Czech Republic, and upcoming in the Dominican Republic. Studying abroad is an eye-opening, life- changing experience, and I strongly recommend it to every student at NC State.”

– Sabriya Dobbins, senior, animal science, social work